PHP codes run much faster than any other programming language it is an open source, the server-side, speedy and permanent scripting language used for agile web app development building helpdesk on it has many benefits.
PHP-Based Help Desk System is popular and demanding because PHP is the best programming language easy to inspect, customize and build best-suited custom helpdesk for any trade.
PHP is backed by very huge community support and community and experts always provide the needed support whenever one is stuck with errors or issues regarding the scripting language. Since this is a globally used language, any individual can easily learn and use PHP within the very short duration of time for developing the dynamic website or app.
Drafting out Top 3 PHP-Based Helpdesk System below:
osTicket
osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes queries into a simple, easy-to-use, multi-user, web-based customer support platform.
osTicket Github Repository – https://github.com/osTicket
Open source support ticket system simple, reliable, open source, and easy to setup and use.
Open Source UVdesk
Open Source UVdesk Helpdesk is built using the latest PHP version and modern technology stacks like PHP 7.2+ that provides security, scalability, and extensibility to provide better customer support experience.
UVdesk Github Repository – https://github.com/uvdesk/community-skeleton
It supports email piping, multi-mailbox, multi-user, automated-workflow, knowledgebase, saved-replies and many other standard features to streamline overall support process easier for the merchant and assigned support agents.
DiamanteDesk
DiamanteDesk is FREE Open Source easy-to-use help-desk solution. This customer service software allows easy customizations to meet unique business needs.
DiamanteDesk Github Repository – https://github.com/osTicket
It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.