Traditional Call recording in the UK has been well and truly superseded by Hosted Call recording. With the shift from ISDN to VoiP the cost of call recording has changed beyond all recognition. As with all other components of Telephony the Cloud has made so much that was once only available to Blue Chips with large wallets accessible and affordable to all businesses no mater what size.
Contact centre call recording
Contact centres of all sizes are able to fully benefit from allin1number native cloud platform.
Regulatory & risk
allin1number can be used by all businesses that must capture recording to comply with regulatory or risk protection requirements.
PCI Compliance
allin1number supports users with PCI compliance and security needs, working to ensure that sensitive content is not accessible in recordings.
Storage
This previous limitation with recording has been revolutionized by allin1number: our users benefit from unlimited storage.
User Permissions
Allin1number offers a choice of user account types, providing a flexible structure of permissions that gives value to cloud call recording for all users.
Teams
We provide the flexibility for Admins to set up allin1number to suit the individual structure of any business.
Encryption
Access to recordings are limited to end users only, with encryption as standard
Enterprise hybrid storage
Large enterprises with a regulatory requirement to use traditional storage can still benefit from allin1number.
Search & Filtering
Every one of your recordings, no matter how old, can be found in seconds with our search function.
Secure recording share
Download is available, but we encourage our users to make use of the allin1number share tool, which protects both access and privacy.
Security
A core focus of the allin1number hosted call recording service is ensuring security. We ensure all recordings with sensitive content are safe.
Data sovereignty
allin1number’s global reach provides UK processing and storage for the user. We make sure no recordings are moved without user direction.